At Camisetas La Tribuna, we understand your concerns and want to assure you that our store is legitimate and offers high-quality service. We use a secure payment platform and ship all orders via a trusted courier service. We also have a return and refund policy to ensure your satisfaction. If you have any questions or problems, please don't hesitate to contact our customer service team.

The products we offer are quality recreations based on period pieces. However, they may present slight variations in shape, color, and texture.

Once payment has been made, our team will process your order within seven business days. We promise to ship your products as quickly as possible so you can enjoy them as soon as possible.

Normally, our orders are delivered within 17 to 25 business days. However, during peak periods such as Christmas, there may be additional delays. We'll keep you updated on the status of your shipment, and you can track it at all times using the tracking number we'll provide.

We understand that it can be difficult to choose the perfect item online, so we strive to ensure your satisfaction with your purchase. If for any reason you are not happy with your order, please contact us so we can find a solution.

We accept returns within 15 calendar days of receiving the order, provided the item is unused and in the same condition as when received, retaining the original packaging. In the case of returns not attributable to an error by Camisetas La Tribuna, shipping costs will be borne by the customer. For more details, please contact our customer service team or consult our returns and refunds policy.

If you receive a damaged or incorrectly sized item, we'll be happy to exchange or refund it. If you need help determining the correct size, please don't hesitate to contact us.

If 90 business days have passed since the shipping date and you still haven't received your item, we guarantee a full refund. Just contact our customer service team and provide your order reference. We'll review your request and notify you of our decision within 72 hours. If the return is approved, we'll refund you using the same payment method you used to make the purchase. The refund process may take 1 to 3 business days to complete, depending on the payment method used.

– Hand wash : It's best to hand wash these garments. If you choose to use a washing machine, turn them inside out and select a delicate cycle with cold water. Hot water can cause numbers, names, and patches to come off. Additionally, the friction of the washing machine drum can damage these elements, even breaking them. We recommend not using fabric softener, as it contains chemicals that can damage the fibers of the shirt, affecting both its texture and durability. We do not guarantee the safety of this method, as not all washing machines are equally delicate or operate in the same way.

– Do not use a dryer: The garments are made of special, breathable materials, so they dry quickly without the need for a dryer. In fact, it's best not to use one, as it can significantly damage the fabric.

– Do not iron: Ironing is not necessary and is not recommended. These garments do not wrinkle if properly laid out to dry. However, if you decide to iron them, do so at a low temperature, avoiding printed areas and always ironing them inside out, placing a cloth between the iron and the garment. Excessive heat can damage or peel off prints and patches.

– What should you do if a number, bib, or patch comes loose? If a letter or number comes loose, you can iron it on following the recommendations above. If the garment is old and the adhesive doesn't work, apply a small amount of clothing adhesive to the surface of the detached item. Use a toothpick to do this, place it in place, wait for it to dry, and then iron gently as recommended.

We accept credit or debit card payments with Visa, MasterCard, and American Express. All payment methods offer SSL security.